Our Services

Scheduled Lawn Maintenance

Pine Straw and Mulch Applications 

Leaf Clean Up Service

Seasonal Flowers Installation

Q- How do I request an estimate? Fill out the estimate request form, send us an email to info@emeraldturfpros.com call us at 407-209-5388 or text us with your request. Please include your name, email, phone number, and residential area, as well as the service you're requesting.

Q- What areas do you service?

We service Winter Garden, Ocoee, Windermere, and the Greater Orange County Areas, respectively.

Q- Do I need to be home for my estimate?

We strive to be as flexible as possible! All we need to get started is the ability to access your areas of interest, and your pets secured.

Q- Can I get a quote over the phone?

In order to give a fair and accurate estimate, we need to assess your property - we guarantee you'll be much happier with the results!

Q- What’s included in your mowing services?

Our mowing services include lawn mowing, edging of the driveway and sidewalk surrounding your home, string trimming around all areas were the mower cannot reach, and blowing all clippings of hard surfaces. Shrubs, plant/flower beds, brick patio or walkways are additional services.

Q- How do I pay for my services?

We have multiple options to suit your needs, depending on the type of service(s) performed. We accept all major credit cards, debit cards, PayPal Payments (e-invoice required), as well as our Monthly Service clients who are billed as such (card on file required). Our goal is to make your payments as stress free as possible.

Q- Do you accept personal checks?

To reduce our carbon footprint, we accept ACH and EFT payments in place of personal checks. 

Q- When is my payment due?

It depends on the service(s) you opt-in for:

• A La Carte services - Due the day of work completed. 
• Monthly services - Invoiced monthly, with flexible terms available for our clients! 

Schedule a consultation with us, and let's create your plan today! 

Q- How do I pay for work other than lawn care, such as landscaping work, pine straw or mulch installation?

All major work (landscaping, pine straw, mulch, etc.) requires a 50% deposit and the additional 50% is due the day of work completion.

Q- If it’s raining on my schedule date, when should I expect service?

We routinely monitor the weather of the areas we serve. In the event your scheduled date falls on a rain date, we will service your property prior to the scheduled weather or up to two days after the weather has cleared.

Q- Can we request service on a specific day of the week or a specific time of the day?

We certainly try to accommodate specific day requests, barring any circumstances that would prevent this from occurring. Since we service specific locations on certain days, the availability may vary.

Q- Do I need to be home for services?

All we need is access to the area(s) being serviced. 

Q- Can you still service my back yard if my dog is in the back yard  and he does not bite or he is chained up.?

We ask that prior to Emerald Turf Pros performing service, accommodations be made for your pet(s) to be inside or boarded due to safety of all personnel and your pet.

Q- Will the same crew service my property on all service visits?

Our competent, professional staff is highly trained and selected for different tasks in our service areas. However, it is VERY likely you'll see the same smiling faces over time, and maybe even the owner!

Q- Should I water my lawn prior to a lawn mowing service visit?

For best results, please refrain from watering your lawn the night before or the morning of scheduled service.

Q- I currently own property, but do not live there. How do I know that you’re servicing my property?

We send a monthly photo of your property to your email address free of charge if you are away to give you peace of mind. 

Q- Can I call and skip a service visit?

You can indeed!  However, If a 'service visit skip' is requested, rescheduling sooner rather than later is your best option. Due to scheduling concerns, slots are limited. There may be an associated fee incurred. 

                                                      Important information

Kids toys, trampolines, dog waste removal are the responsibility of the home owner